I think that it's safe to say that there has been little deployment of cloud apps by hospitals and health systems whereas they tend to be ubiquitous in other business sectors. Part of the problem is that healthcare trails all other industries by a decade or more in IT issues. It's also a highly regulated industry so some of its conservatism about IT is well deserved. There are plenty of reasons to reject new IT with HIPAA, for example, as an excuse. There is a rumor that Salesforce.com will soon try to offer cloud computing services to the healthcare industry (see: Salesforce.com Will Soon Reveal Its Next $1 Billion Initiative: Healthcare). Below is an excerpt from an article on this topic:
In fewer than 100 days, the Benioff Children's hospital will open in San Francisco, mostly thanks to a huge $200 million donation from Salesforce.com CEO Marc Benioff and his wife Lynne. The Benioffs have been working with the University of California at San Francisco (UCSF) on building this hospital since 2010. It turns out that all that exposure to the way hospitals do business has given Benioff ideas. His company is set to announce in November a new initiative to sell cloud services software to the healthcare industry....Healthcare software is an interesting, and lucrative, nut to crack. Hospitals, doctors offices and related industries will spend $31.3 billion on tech by 2017....But because of privacy laws like HIPAA, they can't buy any old cloud service to store documents, chat, or send data to their phones or tablets. These services have to get certified with special security controls and get certain government stamps of approval....It makes sense that the hospital that bears his name would be the first to use a new app called CareWeb Messenger....It will let doctors, nurses and patients chat on mobile devices while complying with HIPAA. Salesforce.com could try to sell it to other hospitals, although there's already a ton of competition in that market (HipaaChat, Doximity, for instance). It could also get into the electronic health care records business, following competitors like Microsoft and Oracle.
Here's a brief description of HipaaChat, mentioned in the excerpt above, and copied from its home page:
HipaaChat lets you send HIPAA-compliant text and photo messages. HipaaChat anything from orders, vitals, lab reports, images, referrals, prescriptions and discharge instructions. No need to call or wait on hold for information. If you’re a texter, you’ll love HipaaChat on iPhone or iPad.
I't not sure that hospital executives want to make it easier for nurses and doctors to text and chat on mobile devices when working. Some of these texts may be personal business and serve as a distraction (see: Distracted Diagnostics: Is This Really a Problem?).
I think I know a couple of the reasons that sophisticated companies like Google and Microsoft have failed to crack the healthcare market -- they overestimate the appeal of cutting-edge technology to hospital executives and their staffs and they also tend to underestimate the conservatism of these personnel. Obviously Benioff will have an edge in convincing a hospital to try his new app if its named after him. If he wants to crack the healthcare market more broadly, he needs to hire sales personnel that are used to dealing with hospital executives and can address their concerns and understand their culture.