« Need for Improved Communication Channels between Clinical Labs and Users | Main | Continuing Discussion about Lab Consultations with Test-Ordering Clinicians »

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Jonathan Horan

This is really topical right now among the lab. At a lab executives' roundtable I arranged at the AACC this year, the issue of communication came up. We discussed the frustration of family doctors ordering tests that could be duplicate or inappropriate and how the lab might be more proactive in optimizing two ends of the spectrum: the orders transmitted to the lab and the interpretation of the results sent back. Participants felt that there needed to be a sort of "conversation" between the lab and the ordering physician - probably mediated with some combination of middleware/LIMS/EHR. It all came down to communication and how the laboratory is somewhat isolated in its current function, and how improving it is central to becoming part of a value-based care system.

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